Prime Craftsmen LLC. - Privacy Policy
Effective Date: 12/1/2025

PRIME Craftsmen website is owned by PRIME CRAFTSMEN LLC. (“Company”, “we”, “us”, or “our”), which is the controller of your personal data collected through this site.

We have adopted this Privacy Policy to explain:

• What information we collect

• How we use it

• When we may share it

• What choices you have

By using the PRIME Craftsmen website, you agree to the practices described in this Privacy Policy.

1. Personal Information We Collect

When you visit the PRIME Craftsmen website, we may collect:

a) Device Information (automatic)

We automatically collect certain technical information about your device, such as:

• IP address

• Browser type and version

• Time zone

• Basic cookie data

• Pages viewed and how you interact with the site

• Referring websites or search terms

We refer to this as “Device Information” and use it mainly for security and basic analytics.

b) Information You Provide to Us

When you use our contact form or otherwise reach out to us, we may collect:

• Name

• Email address

• Phone number

• City / service address

• Project details or messages you submit

If in the future we add options like online payments or account registration, we may collect additional details necessary to process those requests (e.g., billing details), but currently the site is mainly for contact and quote requests.

2. Why We Process Your Data

Our top priority is customer data security. We process only the information that is reasonably necessary to:

• Respond to your inquiries and quote requests

• Schedule and manage service appointments

• Communicate with you about your projects or our services

• Improve and protect the website

• Detect and prevent abuse or security issues

Automatically collected Device Information is used primarily to:

• Maintain website security

• Prevent spam or misuse

• Understand basic site usage (which pages are visited, etc.)

We do not sell your personal information.

3. You Can Use the Site Without Sharing Much

You can browse the website without telling us who you are. The only personal details we have are those you choose to submit (e.g., via a contact form or email).

If you choose not to provide contact details:

• You may not be able to request quotes through the site

• We may not be able to respond to your questions directly through online forms

If you’re not sure what information is required, you can email us at SERVICE@PRIMECRAFTSMEN.COM.

4. Your Rights (Including EU/UK Visitors)

If you are located in the European Economic Area (EEA) or the United Kingdom, you may have the following rights regarding your personal data:

• The right to be informed

• The right of access

• The right to rectification

• The right to erasure

• The right to restrict processing

• The right to data portability

• The right to object

• Rights in relation to automated decision-making and profiling

If you would like to exercise these rights, please contact us at SERVICE@PRIMECRAFTSMEN.COM.

If you are outside the EU/UK (for example, in the United States), we will still make reasonable efforts to honor appropriate access, correction, or deletion requests where practical.

We may process your information to:

• Fulfill a contract with you (for example, to provide services you request), or

• Pursue our legitimate business interests as described above

Your information may be processed or stored in countries outside of where you live, including the United States.

5. Links to Other Websites

Our website may contain links to websites we do not own or control.
We are not responsible for the privacy practices of those third-party sites.

We encourage you to read the privacy statements of any website you visit that collects personal information.

6. Information Security

We store your information on systems that use reasonable administrative, technical, and physical safeguards designed to protect it from unauthorized access, use, or disclosure.

However, no data transmission over the internet or wireless network can be guaranteed completely secure, so you use the site and share information at your own risk.

7. Legal Disclosure

We may disclose information we collect, use, or receive if required or permitted by law, such as:

• To comply with a subpoena, court order, or other legal process

• To protect our rights, safety, or property

• To protect your safety or the safety of others

• To investigate fraud or abuse

• To respond to lawful government requests

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date” at the top.

9. Contact Information

If you would like to:

• Ask questions about this Policy

• Request access, correction, or deletion of your data

• Raise any privacy-related concern

You can contact us at:

PRIME CRAFTSMEN LLC
Email: SERVICE@PRIMECRAFTSMEN.COM